Terms of Use

1. Who provides the service

Sabria is an app by WESTVURM LLC. In these terms, «we» means WESTVURM LLC and «you» means the person using the app.

By using Sabria you accept these terms. If you do not agree with them, do not use the app.

You can write to us at westvurm@gmail.com.

2. What Sabria is and is not

Sabria reads a restaurant menu or a product label, cross-checks it against the allergens, intolerances and diets in your profile, and marks each dish with a traffic-light level. When information is missing, it prepares the question for the staff.

Sabria is an informational aid. It does not replace confirming with the restaurant or medical advice.

• It is not a medical device or a health product.
• It does not diagnose allergies or intolerances, and it does not prescribe any treatment.
• It does not replace confirming with the restaurant or your doctor's advice.
• It does not decide for you: it gives you information so that you decide.

3. How to read the traffic light

Each dish comes out with one of these three levels, always with its written label:

• «Avoid»: Sabria has found something in the dish that is incompatible with the active profile, either declared on the menu or inferred from the preparation.
• «Ask first»: information is missing to assess the dish, or there is a risk that depends on the kitchen, such as cross-contamination. Sabria writes out the question for the staff.
• «No signs found»: Sabria has found nothing on the menu that is incompatible with the active profile. It is not a guarantee that the dish does not contain your allergens: it means the menu gives no signs, and you should still confirm with the staff.

When in doubt, Sabria always marks the most restrictive level, and missing information never comes out as «No signs found». Even so, no level is a guarantee: always confirm with the staff before ordering.

4. The limits of the service

Sabria works with the information it has, and that information has limits you should know about:

• The menu is read by an artificial intelligence model, which can make mistakes: misread a dish, miss an ingredient or fail to recognise a preparation. Sabria's rules can only harden its result, but they cannot correct everything the model does not see.
• A menu may be incomplete, out of date or different from what comes out of the kitchen that day. Sabria only knows what the menu says.
• Cross-contamination depends on how each kitchen works (utensils, fryers, surfaces), and a menu almost never says.
• The result also depends on the quality of the photo or the link, and on your profile being up to date.
• You need an internet connection to analyse. The service may be interrupted for maintenance or by failures of the connection or of providers, and its features may change over time.

5. What we ask of you

• Always confirm with the restaurant staff before ordering, whatever the level of the dish.
• Follow your doctor's advice and your treatment. Sabria does not replace them.
• Keep your profiles up to date: the result depends on the allergens, diets and severity you mark.
• If you manage profiles for other people, including children, do so as the adult responsible for them.
• If you see an error in a result, write to us at westvurm@gmail.com. It helps us improve.

6. Subscription

• Sabria works by subscription from the first use. There is no free plan and no one-off analyses.
• There is a monthly plan and a yearly plan. Both give access to the same features, including profiles for the whole family.
• Billing is handled by Apple through the App Store, and payment is charged to your Apple account when you confirm the purchase. The final price, the currency and the taxes are set by the store, and you see them before confirming.
• The subscription renews automatically at the end of each period, for the same length, unless you cancel it at least 24 hours before the end of the current period. The renewal is charged within the 24 hours before the end of the period.
• You manage and cancel it from your App Store account settings. If you cancel, you keep access until the end of the period already paid.
• If the App Store offers a free trial for your account, you will see it on the purchase screen, with its length. When the trial ends, the chosen plan starts being charged unless you cancel at least 24 hours before it ends. If you buy a subscription during the trial, you lose the unused part of the trial.
• If there is an offer for former subscribers, you will see its conditions on the purchase screen before confirming.
• Refunds are handled by Apple under its own policy, and you request them from Apple. Sabria has no access to your payments, so it cannot issue refunds directly.
• Deleting your data or the app does not cancel the subscription.

7. Apple's licence agreement

Sabria is distributed through the App Store. In addition to these terms, your use of the app is governed by Apple's Licensed Application End User License Agreement (Apple's standard EULA). These terms complement it with Sabria's own conditions.

8. Acceptable use

Sabria is for your personal use and that of the people whose profiles you manage. You may not:

• Automate the use of the app or its servers (bots, scripts, mass extraction) or access them by any means other than the app itself.
• Resell, rent or sublicense Sabria or its analyses, or offer them as a service to third parties.
• Get around the usage limits, the security measures or the subscription check.
• Copy, decompile or reverse engineer the app, except to the extent the law allows.
• Send illegal content or try to damage the service or other users.

If we detect use that breaches these terms, we may limit or suspend access for the account concerned.

9. Intellectual property

The app, its software, its design, the Sabria brand, the allergen catalogue and the texts belong to WESTVURM LLC or its licensors. We grant you a personal, non-exclusive and non-transferable right to use the app under these terms and Apple's licence agreement.

The photos and links you send remain yours, or belong to whoever holds their rights, such as the restaurant. We use them only to analyse them and give you the result and, for menus read from links, to keep their reading in a cache so they are not processed twice.

10. Your personal data

How we process your data is explained in the Privacy Policy.

11. Liability

We take care to make Sabria work well, but we cannot promise that reading a menu will be free of errors or that the service will always be available.

To the extent permitted by law, we are not liable for:

• Decisions about what to order or eat that you make without confirming with the restaurant staff.
• Errors, omissions or changes in the menu, or what happens in the kitchen, which we do not control.
• Interruptions of the service for reasons beyond our control, such as failures of the connection, the App Store or other providers.

Nothing above limits or excludes our liability for wilful misconduct or gross negligence, or any liability that cannot be limited by law.

12. Your rights as a consumer

Nothing in these terms limits the rights granted to you by the consumer protection laws of your country of residence.

13. Changes to these terms

We may update these terms, for example when the app or the law changes. We will publish the new version here with its update date and, if the change is significant, we will also announce it in the app before it applies.

If you do not agree with the new terms, you can cancel your subscription and stop using Sabria.

14. Cancelling and deleting your data

• You can stop using Sabria whenever you want. To stop paying, cancel the subscription in your App Store account settings.
• Settings → «Delete all my data» deletes what is on your device, your anonymous account and everything linked to it on our server, as well as your customer record at RevenueCat. It cannot be undone.
• If the deletion on the server fails, the app deletes nothing and tells you, so you can try again.
• Deleting your data does not cancel the subscription, and Apple keeps its own purchase records under its own policy.

15. Contact

For any question about these terms, write to us at westvurm@gmail.com.